Saw an ad where Hell Fresh offered a fifty percent off for delivered meals. We thought we would give it a try and I log onto the official site. I proceed to fill out the pertinent information including credit card info which is charged immediately. I attempt to pick my meal plan which is automatically set at 4 days a week. I pick my meal plan and then at check out I notice that there are meals that I didn't select. I make the changes and try to confirm my order and it reverts back to my original order? After trying this three times I decided that this isn't worth my time. I get an agent on live help and attempt to cancel my account. I get the standard shady company rhetoric like she doesn't hear what I am asking. Instead she's telling me I'm going to see if I can fix your order. I tell her no, I want to cancel my account and again she says I'll fix this. After eight minutes, I give her my formal request to cancel our meals. The agent tells me sorry she is not allowed to cancel memberships. So I end with so I'm paying for food that I won't eat and she tells me "sorry." This is a low end company beware of giving them your credit card info!