Eric W.

I had to repeat my order two times at the drive-through when I clearly spoke and told him that I wanted to shake a tray with a regular burger everything but no onions fries and cheese bites. She repeated the order back to me incorrectly and I had to repeat it a second time then I got home and I had onions on my hamburger I carried it back and I was told by management that she would tell me how it was going to be I would either get a refund or another burger cooked I threw my plate down on the counter and told her I would never be back again. When I called I spoke to a gentleman on the phone and he promised that he would have a burger when I got there cooked and he would give me a refund but the manager told me she would tell me how it was going to be. If you want this kind of service feel free to go there I'll never go back again. If they don't realize customers are there most important asset then they won't stay in business long. By the way this is a Carrollton cookout of Highway 27 S. I ate there probably two times a week at least and sometimes more so if they don't care about my business or me as a customer I'm sure not gonna waste my money when they're much better places to eat.