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ERIC Y.

Contributor Level

Total Points
80

1 Review by ERIC

  • Horrormerch

3/1/24
Verified site experience

Items never shipped. A partial refund was sent in the form of a gift card for the site with no indication of what item the refund was for. After several emails requesting information about shipping dates and which item was cancelled, i finally requested a refund for the remaining balance.
After my initial email requesting an update following 4 months of waiting, a response mentioned an email that was sent a month prior regarding order. After an exhaustive search of my inbox and junk file, I'm fairly certain that email was never sent.
I would not recommend ordering from this site. All request for information regarding orders are answered with what appears to be a stock response that asks you to check earlier emails.
Some people apparently have had no issues ordering from Horrormerch.com. Unfortunately, I am not one of them.

Reason I chose this business:

The tshirt collection is quite extensive.

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Horror M. – Horrormerch Rep

Please revisit the previous emails as we list remaining items will ship when they are available.

As it looks like you did not previously access the email on 12/19 - be sure to check your spam/filtered emails for further information.

As we have sent multiple updates and responses, we will not have any further updates until the remaining item has shipped

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