Erik A.

Unable or refused to provide logical and obvious solutions to problems in establishing my educational portal.
1) Bought a domain name on my behalf without my permission or knowledge for 3000$ with the intention of transferring the cost to me. Turns out that the domain name I wanted which they would have found out by simply calling me costs only $12 dollars!

2)Insisted that my marketing specs required expensive 2D or even 3D animation, (at least $1500. I came up with the alternative of storyboarding\, a FREE service!

3)Now they claim that they are unable to video tape students' acts of drawing, that this can only be done by phone, when in actuality there are online video-recording functionalities available ON MANY WEBSITES.

4) Even though their stated policy is to record conversations, which I welcome because it would allow their developers to hear added, and I believe helpful, explanations of my specs that I gave by phone to my Project Manager, and in spite of my repeated requests for 10 months to company director Dale, as well as to my PM, Rebecca, to therefore allow them to listen to these conversations, this development team has yet to hear even one of these recordings. So simple to do, so basic to effective teamwork, yet still not accomplished.

And the list of their total lack of imagination competence and open-mindedness when it comes to offering customer-friendly, workable, inexpensive solutions to problems they assure me are impossible or at least very expensive to solve goes on and on...