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Erin M.

Contributor Level

Total Points
80

1 Review by Erin

  • Shiseido

10/3/23
Verified purchase

I ordered a gift set and the serum in the set will not come out of the bottle. I have pumped and pumped and pumped - nothing. I contacted customer service and they made the jump through 1,000 hoops to get any help. I gave them all the requested info. They said 2-3 days. It's been 5 days. Nothing. The bottle was brand new and delivered 5 mins before use. How is this my fault. This customer service is terrible.

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