I ordered a hoodie from this company on Dec 14th.Order # *******. Immediately got an email saying my order was confirmed and my card was charged. 5 days later on the 19th I emailed asking when my order would ship because it was a Christmas gift and I wanted to try to get it to the receiver before the 25th. I still have not gotten a reply from them, I tried to call the 1 800 number that is listed on the website this morning and the girl on the other line said she was only there to take messages, couldn't give me any status update on my order, couldn't cancel my order or let me speak to anyone else who might be able to provide some update as to where my order is. When I log on to the website as of today Dec 27th is still shows my order is confirmed but no tracking number and no update as to when it will ship. Horrible company. Never will order anything or recommend anyone to order anything ever.