Placed an order on the 5th that was supposed to be shipped out on 12/19, waited till the 22nd to reach out to find out the order has been delayed, reached out again to find out why, and was told parts are back-ordered, ok that's understandable what parts(mind you this is all responses that took days from them, they send me a listed 2 weeks after order is placed and approved showing damn near my entire PC is back ordered, ok fine whatever we'll wait since they said it'll ship out next week, next week no answer still not shipped started new email with another customer service rep to be told yea we have the parts now its waiting to be collected now 4 weeks since the order, come Jan 3rd after no responses to email talked to chat rep and ya well you can see what I was told there, bottom line $#*! company, $#*! service, false ship and build times, once they get their money they could give a flying $#*! about what happens after.