Thumbnail of user feedthefelines

Chris S.

Contributor Level

Total Points
80

1 Review by Chris

  • Ark Swimwear

2/27/24

I ordered this for my girlfriend as a suprise gift. I wanted a high quality rauched bikini and I liked the colors and options I found on Ark's website. She is an XS in just about all her clothing so I ordered that knowing I could exchange sizes if I needed to. The first thing I noticed is single stitching everywhere and threads coming off nearly all the stitches - I expected better quality for $160USD. The bottoms fit fairly well however the top wasn't even close. The cups fit well but it didn't even come close to fitting around her ribcage. This top measure 22" around (think toddler!?) and she is about 27". She's 5'4" and 97lbs - I know proportions are different for different people but this is ridiculously small.
So I figured no problem, I can exchange the top for a larger size. Think again! Since they are in Australia, UPS wanted $160 to ship just the top back at the cheapest rate. Additionally, subsequent emails to ask about options have gone into never never land. We need policy in place to allow online reviews directly to the company - because with what I'm seeing here, they wouldn't be in business if that was the case.

Service
Value
Shipping
Returns
Quality

Chris hasn’t received any votes.

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user ofrie
4/27/24

A company that does not disclose where its products are made, out of which materials and with...

Thumbnail of user stephaniep1920
4/14/24

The worst swimsuit and customer service I have ever experience in my life. I am 63kgs and 5'3. I...