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Purchased a blue shirt of this online store. They sent me a RED shirt. I reached out to them to ask them to send me the right shirt and I will mail back the wrong one. They refused! After one hour of chat, finally I spoke to a supervisor who told me my only option is to return the red shirt, then wait up to 14 days to get a refund and if I want I can buy the one I originally wanted. This is THE WORST customer service ever. This company does not deserve to be in business. They do not care about their customers. UNBELIEVABLE! I am stuck with a shirt I hate, or I have to return it and wait 2 weeks to get my money back. That seems like the worst business model in the history of business! Terrible terrible customer service.
Tip for consumers:
Terrible company. No care for their customers at all!
Fikri Y.'s review of Saks Fifth Avenue earned a Very Helpful vote
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