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Fiona V.

Contributor Level

Total Points
80

1 Review by Fiona

  • TungstenFashions

9/30/22
Verified purchase

These guys are a bunch of scammers
I have asked for an update numerous times via email and no response
They said it was shipped for delivery in August and now we are in October. They sent me an email confirmation saying 'I hope you enjoyed your ring'
How can I enjoy it when it never arrived to my damn doorstep? I've emailed more than 8 times asking for an update and no response.
I want a REFUND!
I've asked numerous times but no one has replied and it's just slack and poor customer service!
Don't believe these guys, trust the reviews from others that had a poor time with these guys!
DON'T PURCHASE FROM THEM - they are really $#*!!

Tip for consumers:
$#*!ing trash

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Ken M. – TungstenFashions Rep

Hi Fiona - We show that you are located in NEW ZEALAND - we thank you for the order. Please understand, with the FREE SHIPPING option that you chose on this order, it takes time to arrive to you. Express is only a few days - we see you did not choose that option. We also respond to every email with 24 hours, again, please understand the time (and date) difference from you in NEW ZEALAND to us here in BOSTON. Also, that email that you received "hope you enjoyed your ring" is a automated email Fiona, it is not smart enough to know that you have not yet received it. We show it is in transit to you and shows to arrive, on or before October 23rd. We suggest next time, using the faster shipping option if this option is not fast enough to get you to you in New Zealand. If you need anything else, we are always here to help.

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