First you pass the order, no problem to pay with a credit card, then they ask you to pay by bank transfer! No reason given! Then they asked some questions for their "compliance" but answer did not exist... "what is the name if the end user?" the end user has no name yet, they are starting! Then they cancel your order, ok then refund us asap, they take days to send the form, because we have to contact them directly! Then they dont know when they will refund! Terrible experience! Avoid this company!