Thumbnail of user francineh65

Francine H.

Contributor Level

Total Points
88

1 Review by Francine

  • Williams-Sonoma

6/21/22
Verified purchase

This company is a scam. On April 2, I ordered a product from Williams Sonoma and paid in full. It is now June 21 and still the product has not been received. However, today I got an advertisement listing the very same product for sale that I NEVER received.
Calls to Customer Service are unavailing. Repeated saying "I'm sorry" does NOT satisfy being charged for a product that hasn't been sent almost 3 months later. This company and its business practices are constitute a deceptive and unfair trade practice — it is downright fraudulent. Steer clear of Williams Sonoma!

Tip for consumers:
Steer clear of Williams Sonoma!

Products used:
Lids Never received

Service

Francine Has Earned 8 Votes

Francine H.'s review of Williams-Sonoma earned 8 Very Helpful votes

Francine hasn’t received any thanks yous.

Francine doesn’t have any fans yet.

Francine isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user jeremiah.cy.lee2
3/6/24

An item listed as available and continued to be so a week afterward ordering was backordered...

Thumbnail of user jeetk6
2/13/24

None, I mean nome of their CSR make any sense. They reply to you with that copy and paste BS. I...