This company is a scam. On April 2, I ordered a product from Williams Sonoma and paid in full. It is now June 21 and still the product has not been received. However, today I got an advertisement listing the very same product for sale that I NEVER received.
Calls to Customer Service are unavailing. Repeated saying "I'm sorry" does NOT satisfy being charged for a product that hasn't been sent almost 3 months later. This company and its business practices are constitute a deceptive and unfair trade practice — it is downright fraudulent. Steer clear of Williams Sonoma!