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2 months old Viking saddlebags have heat bubbles on both lids. Called Viking and they said to mail them back. I explained to them I'm on a cross country road trip. Just mail me the lids and I'll send the defective ones back. That I need my bags for my belongings. They said no to the lids that both bags have to be sent back. They offered me $100 refund. So u had to except the offer. I really had no option at the time.
I think that Viking could have recognition my situation and work with me better
Tip for consumers:
Don't buy molded plastic
These bags are made in China, if I knew that I would have never bought them
Products used:
Viking Saddleback
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This company's return policy is terrible. If you buy something, be sure you won't return it. When...
The bag is now useless. Somehow they can't get me a strap like the one that came with it
Hello Frank,
We would like to help you and and further look into your bag issue. Please contact us at 888-208-1949, please ask for omar.
-Thank you