Paid for expedited shipping (2-4days). Per the tracking # they provided me, my shipment was pending shipping for a week. So I emailed to inquire about by order and threatening to contact BBB. The order was shipped the following day & it arrived days after I needed it for when I had surgery. I am still waiting for the refund that I requested in my email. THANK GOD AMAZON PULLED THROUGH WHEN SHAPEWEAR DROPPED THE BALL. Go with Amazon. Awesome shipping times and killer return policy!