Cha, Cha, Cha C.

I recently had an unfortunate experience with a Ryibi product, and I feel compelled to share my thoughts to warn others. First and foremost, let me say that the quality of the product itself was disappointing. It broke easily, which was frustrating in itself. However, what made matters worse was the abysmal process for submitting a warranty claim.

There's simply no easy way to go about it. The phone wait times are absurdly long, to the point where you'll likely give up out of sheer frustration. It's almost as if their customer service is structured to discourage you from even attempting to file a claim. It's a deliberate tactic to make the process so cumbersome that customers eventually throw in the towel and move on.

I can't stress enough how frustrating this experience has been. Dealing with Ryibi's warranty claims is akin to running in circles. They seem to have perfected the art of giving customers the runaround. It's clear that their priority lies in avoiding honoring warranties rather than providing genuine support to their customers.

Based on my experience, I strongly advise against purchasing any Ryibi product. Not only are they prone to breaking easily, but you'll also find yourself completely unsupported when it comes to warranty claims. Save yourself the hassle and look elsewhere for your tools and equipment needs.

Stay away from tiktok shops. They will deactivate your account for no reason and keep your money. Then support cannot help you find out a way or how to fix it. They are a scam from China. Be very careful with this scammy company.