Timmy L.

I purchased an Ark SE server from these parasites because of their exclusivity agreement with Xbox. I spent many months having panic attacks over Ark updates because each and every time Nitrado pushed them out we lost HOURS worth of progress. Any logical person reading this will be like "Well. You should have made backups of your saves." That would be an entirely fair thing to say, but here is the thing. We weren't allowed to make manual backups. They happened automatically whenever Nitrado deemed it so. So. Backing up the save before they pushed the updates out? Yea. Not happening.

Don't even get me started on the customer service. Their employees are the most overworked and underpaid slaves in the gaming industry. These people can barely stand to make it through their day and you have to ask them for help on your server. Do you wanna know what the customer service rep is for? They get to tell you that they can't resolve your issue because Nitrado doesn't allow them the resources and ability to actually provide customer service.

They are going to be the only exclusive server host for Ark SA and Ark 2 for the next 7 years. They will change you way more than any other server host. On top of that you'll get the worst experience ever conjured by the horrors of mankind. It's not even about the money, it's just that bad. I would rather pay GPortal 100 dollars a month for a server than take Nitrado's offer. At least on GPortal my server would actually work.

So all those horror stories you hear about Nitrado's services on the internet? Yea, they're 100% true. You might think that these issues won't happen to you but they absolutely will. Save your money, get another service or don't buy the game if you have no other option.