Gary A.

I am a motorcycle enthusiast with a number of bikes. I've been buying all my batteries from batteries plus for about seven years. Even though their price was higher than just about ever place else, they are convenient and usually have what I need in stock. Also, I inaccurately assumed they would honor their warranty. Their mission seems to be to wear you down with days of testing and calling corporate until you give up and go somewhere else and buy a battery. IMO, they don't care if you don't come back as long as they don't have to replace your battery. After two days of charging the battery would not charge. They wanted to do another test that would take another 18 hours. I gave up at that point.
One other item, after the battery failed and would not charge in my vehicle, I removed it serviced it with distilled water and tried to charge it again. It still would not go above 3.8 volts. Lars at the Lake Worth Texas store claimed that I had overfilled it and that I should have used "Motorcycle Battery Acid" instead of distilled water. There is no such thing as motorcycle battery acid. H2SO4 is sulfuric acid no matter what kind of battery you put it in and you should never add anything to a lead acid battery except distilled or de-ionized water. They do have a very nice clean facility and friendly people. It is unfortunate that people like me don't read reviews until they have a problem. Batteries Plus has a 1.8 out of five stars and is not accredited by the BBB.