Appalling Service. Engineer attended on first day, Found fault. He sourced the part and price but Corgi wouldn't authorise the repair as it went above their price limit saying that Ideal Boilers would have to do it. I have just been informed that IDEAL will attend later in the week leaving us, 2 pensioners, with no hot water and no heating for 6 days. The temperature is forecast 5 degrees tonight and there is nobody to help us. This is not the kind of service I expected from Corgi