Geoffrey B.

I started bidding on this site, just for fun; I know from life experiences that I probably would not profit from the auctions.
I noticed on their invoice that they added 10% GST, when I queried that they said that had to because I was in Australia - THIS IS NOT CORRECT, as like many other businesses they can quote a price which includes GST.
Firstly I won an item that they could not supply, so they offered me an alternative item - better than nothing. The next item that I bid on was a Gift card which I won and the postage & handling charge was $1.99. When I won an identical item a week later the postage and handling charge was $3.99 - I subsequently queried the increase and they said that they reviewed their charges on a weekly basis and determined these charges on the previous weeks sales - NOT REALLY MY PROBLEM
I had continued to purchase bids and win the occassional item. I often noted other bids being submitted up to 4 seconds after the 0 seconds mark.
I had a friend of mine from NSW visit and stay with me for a month, and she thoght that the site would be fun. I referred her to the site and believe that I was entitled to the 25bid referral bonus that was offered.
When this was forthcoming, I was told that I was not eligble as she had given my address for delivery of her won items, and therefore she was a member of my household - NOT SO.
When my friend querried the non issue of my bonus she was told that next time she bid and won she needed to change her billing address at the checkout ( This was despite her asking Quibids to do this). When she eventually bid and won an item after returning to her home she was not able to change her billing address at the checkout. When she challenged she was told there was something wrong with her browser - NOT SO as she used the same browser to create the account.
Both she and I have found the support staff to be unhelpful and unsympathetic, and most patronising.
We had purchased a large number of bids between us and the 25 bids was surely insignificant.
Quibids appear to be interested in making money at the expense of poor customer service.
BEWARE BEWARE BEWARE
All I can say is BEWARE!