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Georgia R.

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1 Review by Georgia

AT&T Small Business

  • AT&T Small Business

“Account is messed up, they keep hanging up on me”
7/5/23

I have been an ATT customer for over 20 years (started when they were Centurytel). I needed a new line for my business and I just wanted to add it to my current package. The business sales person sold me a whole new line and account without my knowledge, even though I already had a business account, including internet. Now I am trying to untangle and I have wasted 4 hours of valuable time. Hanging up on me after I have been on hold before I can even talk is bad customer service. Poor form.

Tip for consumers:
I am sad... I have heard horror stories about other phone companies, now my trusted vendor has let me down.

Products used:
Mobile phone and internet.

Service
Value
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