Gerry J.

Another dissatisfied customer. My returned order has been in thier possession (or the manufacturer's) for 2 weeks. $1600 order that I don't have product, or money for. I'm not sure anybody knows what they are doing over there. With all the tech and data management systems available these days there is no excuse for the disorganization and lack of information. I'd rather pay more at a place that cares enough about thier company and customers to invest in better resources for thier customer service department.

I'm also pretty sure the dollar amounts in my invoice were changed after checkout on PayPal. Until the dust settles on (hopefully) getting my money refunded, I'll know precisely how much I was overcharged. Lesson learned, always check online reviews.

If what they are doing is somehow not illegal, it surely is extremely unethical. Never again...

Update: I did finally recieve a refund, minus the 10% restocking fee. Upon further investigation, I was initially overcharged $28 dollars for this item when comparing my order receipt to my PayPal charges. In fact this is the case for many items, over the course of 4 orders I placed. I suspect that I paid about $200 more for items over the last month. It wasn't quite enough for me to initially notice. I'm guessing this has to be illegal. How can they charge a person's PayPal more after the fact. Steer very clear of this company unless you like getting ripped of and jerked around when you need help with an order.