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Two weeks ago I had sn ugly experience with CenterWell and dropped a bomb on them as a rating. Frankly, i was afraid to call back. I just did not want the headache. Well, today I called back and got a terrific agent named Jackie. She apologized for the problem and connected me with another good agent, and finally a pharmacist named Peter. He explained the strange changes in my prescription and worked out the details. I think the best way to work either CenterWell is if you get an agent who is not responsive to your needs, ask for another agent. For now. I upgraded my review. We will c if helpfulness becomes a standard
Tip for consumers:
Be patient. If the agent inst helpful ask for another or call back. Ask for a supervisor if necessary.
Products used:
Perscription..and mail runs slowly, so its not all CenterWell's fault.
Gil H.'s review of Humana Pharmacy earned a Very Helpful vote
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