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I recently placed an order for two shoes. Each were scheduled to arrive separately when the first one arrived I received two different sizes. The second pair never arrived and after searching through my emails, I found out my order was cancelled due to out of stock. Mind you I placed my order July 11th and my order was cancelled July 19th, took them eight days to let me know the item was out of stock. To compensate they send me a $5 coupon, what a joke that doesn't even cover shipping nor taxes. What a disappointment!
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I received my lemon ombre shoes extremely late and when I opened the box they were candy tie-dye...
We're deeply sorry to hear that this happened with your order, Gina, and we certainly understand your frustration. If you need any further assistance, please contact us at https://help.journeys.com/s/.