I ordered santa ornaments and was shipped an item that is completely different and I would NOT use or give as gift. I tried to contact the company immediately. They provide no customer service number and email box is full. Most likely from other complaints! The only way to reach them was through PayPal. They wanted to refund 10%. They have now agreed to refund in full but say the item must be returned to China at my cost. Even though their site says you only pay shipping once and they have a warehouse in the US. Very Misleading and fraudulent!