Ginni R.

EVERYTHING the other reviewers have said is true, I had the same experience. I ordered a very large quantity of product, and not one item was as pictured on their website. Sweaters were not sweaters at all, a sweater looking print was put onto a cheap polyester fabric, one sided. Everything was white on the inside. Most items were completely unrecognizable, other resembled a print out of the picture on the site. Everything was made with the cheap polyester fabric. Nothing was hemmed, everything looked cut by a Kindergartner with a pair of dull scissors. When I contacted them and told them there were definite quality issues, they refused to discuss covering the return shipping even though their website clearly stated this was their policy. They then offered me 15% refund without return, this went back and forth a few times until we got to 20%, which I also refused. When I told them that I had pulled screen shots from the site showing what I should have received to put alongside photos of what I did receive for my credit card complaint, their website mysteriously disappeared for some time. I filed a complaint with Paypal, which was twice denied for ridiculous reasons. I was told that because my package was still in transit to China, my claim was denied. I had shipped it back AND paid $90 to do so because I hoped Paypal would help me. I shipped it in the requested timeframe. Merchant was no longer responding to my communications. On the third try with Paypal, my claim was accepted and I am now waiting for my refund, it is 1/8/21, I ordered my items on 8/24/20 and received them a month later. This is by far the worst experience I have had online shopping. These people have no interest in honest business. I am sad to see their site is up again to swindle more poor suckers like me.