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Giuseppe E.

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1 Review by Giuseppe

GoToGate

  • GoToGate

“Granted a refund in November. Yet to receive the payment in March.”
4/16/20

I was granted a refund in November 2019.
As of the 18th of March 2020, I am yet to receive the payment.
Called the customer service multiple times and I was given a different email address to reach out to
*******@support.etraveli.com

On the 23rd of Feb. 2020 they wrote:

Dear Sir/Madam,

Thank you for your email.

We would like to inform you that your booking has been cancelled and refund 637 EUR processed on 2020-02-10 and it should be accessible 3 to 5 working days.

Kind regards,
Narender K, Customer Service
Mytrip

As of today (18th March) I am yet to receive the refund.

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