Glenna D.

I made an order to Pennintons June 24th.I waited for sales so I could apply savings to the last part of my order, I received a text from Catherine, whom informed me that because the order didn't go through in June, she canceled it, but I do have an account number, and the money was in Visa. However after hours of picking sizes, items and what savings I felt I was entitled to, I was told the savings applied to orders after my order? Then all items were either held back or sold, I initiated many complaints, but my order never came. I also requested a balance, with savings offered, so I could apply them to my next order, no one did this. I have now lost track, and cannot retrieve orders I made, and expected, I'm so upset with Pennintons, I'm trying currently to see what I can do about my balance, I was told it was canceled so I owe nothing, mind you my account number contained all information and I added up to over800 points, if my order hadn't been approved, how did I get all those points, except for my order waiting for approval, I don't know my current balance, I've had it with Penningtons,