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Glenn B.

Nowhere

Contributor Level

Total Points
80

1 Review by Glenn

  • Galaxy Lamps

2/2/24

First of all, my lamp would not connect to wifi despite my having the correct kind. Second, it was advertised as having a larger projection area than other lamps. When it was on, that clearly is not the case as the pattern is no bigger than my other lamps.

I brought these things to their attention, and they told me to reinstall the app and a few other things, which did not work. The lamp still doesn't connect to the net.

Now they want me to do a video? Describing everything?!? I've never had a company demand this. I told them to keep their money and I'll just tell the public of my experience. Absolutely ridiculous.

Tip for consumers:
That they don't stand by their products when they won't work properly.

Products used:
Galaxy projector

Service
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