Alexey G.

My experience with Turkish Airlines turned into a harrowing ordeal. I bought a round-trip ticket (#*******333), only for it to be canceled by Turkish Airlines on the same day, without any prior notification. This unexpected action left a family member stranded in a foreign land, grappling with language barriers.

Turkish Airlines, rather than assisting, resorted to denial and indifference. Despite their claims of a refund, none was forthcoming.

With no other option, I purchased two replacement tickets at a premium price. Turkish Airlines disregarded this added expense, offering no compensation.

Thanks to the intervention of Wells Fargo, I finally received a refund for the original ticket. However, the silence from Turkish Airlines regarding their role in this chaos was disconcerting.

This ordeal revealed an unsettling truth about Turkish Airlines: they can disappoint and abandon you when needed most. Remember this cautionary tale before entrusting your travel plans to them.