After I put in my true weight and size they recommend I purchase a 2x. I received the shipment and I can't even get the waist trainer to meet in front for me to zip it up. I couldn't even wear it. Then they tell me I can't even get an exchange, and I didn't even want a refund. PLUS THEY MADE ME PAY FOR SHIPPING, JUST FOR THEM TO SHIP IT BACK TO ME. THEY DO NOT HONOR GREAT CUSTOMER SERVICE.