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Graham K.

Contributor Level

Total Points
82

1 Review by Graham

  • Lilygown

9/26/20

Believed to be the same company as email to agown are answered by lily

Worst retailer ever
Never ever buy anything from this company!

0 out of 10 for quality (badly sizes and very poorly made)

0 outof 10 for packaging and delivery ( dress screwed up in a plastic bag and I had to chase 3 times to find out where my dress was - and the tracker the use is still showing the goods as with distribution (it arrived 4 days ago!)

-10 out of 10 for customer service,

The website states that that they offer free returns, but good luck getting a return label from them

My dress was badly sized and poor quality and when I requested a refund, I was told to get a local seamstress to remake the dress at my cost and they are still refusing to send a return label and refund me

Worst online company ever, never order anything from them

Tip for consumers:
Worst retailer ever
Never ever buy anything from this company!

0 out of 10 for quality (badly sizes and very poorly made)

0 outof 10 for packaging and delivery ( dress screwed up in a plastic bag and I had to chase 3 times to find out where my dress was - and the tracker the use is still showing the goods as with distribution (it arrived 4 days ago!)

-10 out of 10 for customer service,

The website states that that they offer free returns, but good luck getting a return label from th

Products used:
https://www.agown.co.uk/mother-of-the-bride-dress-shops-uk-t*******853.html?search=Mother

Service
Value
Shipping
Returns
Quality

Graham Has Earned 2 Votes

Graham K.'s review of Lilygown earned 2 Very Helpful votes

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