marie g.

A week before our trip, we found out you need to be fully vaccinated. It's 2023 people and Covid is over. So if you got the shot two years ago your considered fully vaccinated. With! Because we were not vaccinated we were unable to go on our trip that we had booked 7 months ago. They told us a week before our trip that they sent us an email the same day we booked the trip stating their agreement and since we open it is considered a signed document. We never received it and they tell us that they can't resend that email showing date and time. That's BS too. How can they call that a legal document. A legal document is a two way agreement. If we would of saw that 7 months ago we would of cancelled right away and went through another company. Now we are out a lot of money.