Greg S.

If I had checked these ratings first, I probably would not have ordered from them. However, in my case, it was a blessing that I didn't check. After first purchasing the part I needed locally and realizing after I got home that the part I was given was not even close to what I had ordered, I decided to look online. Repair Clinic was the first to pop up when I Googled my part number. I got two of the parts for less than half the price I paid for one at the local shop. It was delivered in two days as promised. The only negative experience was that the links provided in the emails I received implied a video was available to show how to install the new parts, since they looked different than the original (a change made by the manufacturer). The links did not work, so I decided to browse the Repair Clinic web site, where promises of thousands of references were listed on their search page - but alas, my part was not one of them. So, I searched YouTube and found a 9 minute video that was extremely helpful. In fact, it only took me about 10 minutes total, including video time, to finish the repair because the video demonstration duplicated the repair I was doing. I'm very sorry to read this other poor reviews. It makes me wonder if I just got lucky, or if only those with issues are entering reviews...