My name is Guy Doron, I bought 2 flight tickets from Tel-Aviv to Denver #**************. I did not get the refund and did not get any positive response to my e-mails asking for my refund. In the same time - I bought 2 additional tickets for the same flight from ALICE website. From ALICE - i already got my refund 2 weeks ago! So make sure not to use any service VAYAMA will want to sell to you!