Purchased a product that was marked as available for pick up in store today. Paid. Received confirmation number. Went to the store less than 24hrs later to be told they canceled my order. Called customer service and waited on hold for over 1 hour. The woman was very pleasant but just informed me that yep that's just the way it is. Sorry. Oh and since your not a loyalty program member you will only be receiving a reimbursement.