Please believe me when I say that every single 1 star review is absolutely true. Horrible company with the worst customer service I have ever experienced in my life. The entirety of my stay at my rental was marked by negligence.
Now that it's up, they are charging me $3,000 in "damages" — even though we had the house professionally cleaned and left nearly EXACTLY as we found it. My favorite "damage" is a photo they sent of leaves in the yard, citing $500 in landscaping damages. Hahahaha. My attorney has just started combing through their documents so we can sue them and has already found multiple errors where it is obvious they don't even know what South Carolina law is. Comical!
Notable mention: They also have had more turnovers in their staff than any company I've ever seen. Every time I email the last person I talked to, it's a new person answering me and saying "So-and-so is no longer with us, but I'm new and I can help you!" Believe all of the horrible reviews! Run far far away!