Hedi H.

Looking at the other customer's reviews, it seems that I am not the only one who returned their order, but to date has not received my money back (waiting for my refund for more than a month now)...I guess this is the new work "ethic" at Namshi, so hopefully people check the site reviews before buying from there as they have definitely changed to worse. Never used to have problems with them before, but looks like now they are purposely avoiding returning customers their money and unless you chase them, you'll never see it again. That said, I've called them 3 times and sent probably 15 back-forward emails, but I still don't have my money back, so not sure I'll get it back even after all the time I've wasted on contacting them.

I am still waiting for a refund for my order, same issue like other customers described. Their customer service says that the package is stuck at customs and not willing to give my money back after almost a month of waiting. Now they just ignore my emails. Don't buy from that site.