Never delivers on time. A package that was supposed to be delivered to NJ never arrived. The package originated from a Wine.com warehouse in NJ only had miles to deliver the item to the recipient in NJ. Fedex decided to ship the NJ bound package to California. They refuse to help, charge my account and are unable to put me through to a supervisor. I basically was charged $60 for items that will never get delivered. Wine.com customer service offers no solves -- horrible way to treat a long customer. If I could give a negative star review I would. They don't even deserve a 1 star.