Been waiting for a pair of boots almost three weeks but they sent the other item. They keep telling me to wait a day and it's been a week. Want a refund and to never shop from there again. Horrible
Hi Jewel! We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this. Sincerely, Steve Madden Customer Service Team.
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A few months after buying one of Steve Madden shoes at a higher price point, the entire back part...
This seems to be the only way Steve madden properly responds as Thier customer service is...
Hi Jewel!
We sincerely apologize for this unpleasant experience! Please send us an e-mail at info@stevemaddendirect.com, for additional assistance with this.
Sincerely,
Steve Madden Customer Service Team.