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HonorYour W.

Contributor Level

Total Points
115

1 Review by HonorYour

  • RCPW

6/20/18

Ask for shipping address and billing address seperate. Think it's fraud when their not the same... why do you think you are asking for shipping address and billing address separately. Unless, ya' know... it's common for them to not be one and the same? They just borrow the templates of real ecommerce business but no idea how, why or what they're doing. (then just ask for address one time if that's how your silly ''ecommerce'' joke thinks business works) thinks people should use paypal. Haha, because my american express platinum is too untrustworthy but the online clandestine consumer credit and banking law dodging paypal that hackers and scammers use the world over as their referred client is mandatory for me to use to deal with you (their words on the phone after wasting 30 minutes replacing an order a week after the online one was CONFIRMED by them. They don't know what confirmed or confirmation means or why these emails are sent by ecommerce companies. Canceled m order for a $300 chainsaw. Deal with home depot if you have a business to run, at least they know how process an order and deliver you tools in kme. This company is an incompetent JOKE. They cost me 6 times the total purchase price in damages to my company and work by cancelling my order and not calling me, having to reorder it the day it's supposed to already be there and they expressed on the phone that this is alright with them and acceptable. To cost their customers thousands if only to avoid some of the minimal risk there is to BEING AN ECOMMERCE COMPANY that delivers their customers $300 orders. Then after 30 minutes on the phone notified me that the order would likely be canceled again because my billing office address is not my shipping address. Meanwhile american express has no problem with fraud detection, the are fine with my purchase. Telling me to use paypal is what a scammer on the internet would do. Real business accept credit cards. Real businesses don't damage their customers business because they are so risk adverse and afraid to do ecommerce. I didn't make you get a webpage and open an ecommerce storefront. Don't take it out on my business that you decided to join the 21st century.

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Nate H. – RCPW Rep

I apologize that we could not complete this transaction for you. Unfortunately, our credit card processor marked your order transactions as being high on their fraud score and would not let us process due to the large discrepancy between the billing and shipping addresses. We had recommended that you use a payment such as PayPal which would allow you to have a different confirmed shipping address other than your IL billing address, but you did not wish to proceed with that option. We also do not appreciate the vulgar language directed at our employees as they tried to assist you with explaining the best payment option (PayPal) to move forward with your order. I believe it would be best for us both if we severed ties and you purchased this item at another vendor.

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Honoryour W.'s review of RCPW earned 35 Very Helpful votes

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