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Ordered a figure from them in March this year, and after numerous delays regarding the figures were in production, was informed weeks ago they were available and shipping. Still waiting, and a check today shows them being out of stock and unavailable. The customer service is via auto reply and totally worthless, with no interaction on their part. So, I'm out the product, out my money and all I hear are crickets. Guess I'll contact my bank to initiate a claim.
DO NOT ORDER from them.
Howard G.'s review of Horrormerch earned a Very Helpful vote
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Like so many others on here, I purchased three items; two of them were pre-orders that they said...
I ordered a shirt 1/24/24, it is now 3/3/24 and I have not received any update or status on my...
We had emailed you updates on Sept 21. Be sure to check your spam filtered emails for further information.
Also as you had just directly emailed us less than 10 minutes from posting this review, we have not had time - within those 10 minutes - to respond.
Due to your dispute note, we have cancelled your merch voucher and will not have any further updates or support available for your purchase.