Hyejin C.

Wish I could give them a zero star.
Bought Baccarat brand glasses of total six, and received counterfeit item from Saks.com. So I return and requested a refund next day.
However they opened case# and after 3 months later, was advised their final decision is not to refund.
What I received was all the same fake glasses in the Baccarat brand box, total amount $708.51.
DO NOT PURCHASE anything from Saks.com.
My English is not good but I have reported to BBB, Bacarrat and will review everywhere so this would not happen to other people. Shame on you, Saks.com!