Thumbnail of user iamjeanemerimana

Jean E.

Contributor Level

Total Points
82

1 Review by Jean

  • Hopper

1/10/24

I give them 0 stars, So I paid 2169$ for a flight and got nothing out of it that included trip insurance for 161.77$ missed connection guarantee (whatever this means) for 163$, VIP support for 42$ and a tip for 5$ so why did it happen to me i don't know had to reschedule my flight and they told me to pay the fare difference per the airline policy and they was asking near 800$ and I'm writing this as calm as a person can be because it's not my first time being scammed. So folks should u decide to go with this website because it's cheap I'll leave that up to you, have a good evening.

Service
Value
Quality
Thumbnail of user jol97
Hopper S. – Hopper Rep

We sincerely apologize for the experience you had using the Hopper app. We would like to investigate and resolve this, please reach us via the contact support link here: https://help.hopper.com/how-to-contact-customer-service-ryiprtdtP Thanks!

Jean Has Earned 2 Votes

Jean E.'s review of Hopper earned 2 Very Helpful votes

Jean hasn’t received any thanks yous.

Jean doesn’t have any fans yet.

Jean isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user keeleykaycreger
Keeley C. reviewed Hopper
4/17/24

What a pathetic company, trained to screw people over and sit on the phone with people who can't...

Thumbnail of user bj270
B J. reviewed Hopper
4/10/24

Paid additional fees to select seats and all of my travelling party were separated into seperate...