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The fedex driver stole my package. Sent them screenshots of the boxed teared and they still denied my claim. Prior to that, I had once returned an item to them and didn't receive my refund but a gift card instead two months later. I used the gift card and paid the remaining balance on my credit card for it only to get stolen. With zero explanation to why my claim was denied when I provided images that proved the boxed that was delivered was ripped apart.
Tip for consumers:
There are tons of other big department stores to shop from that actually value their customers. Shop literally anywhere else but there. The worst experience I’ve ever had from any department store.
Products used:
A belt
Saida S.'s review of Neiman Marcus earned 3 Very Helpful votes
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