I purchase litterly hundreds of dog outfits per year but have never experienced such terrible customer service and unsatisfactory delivery of my order. I am a professional dog photographer and count on my items for special events scheduled. This Five Star Fido took the money alright upfront but failed to deliver. It was only after 6 weeks of unreturned telephone calls and emails that I contacted my credit card company for help in this dispute to get my $ did I get anything resolved. Stay clear of this irreputable company. It is not worth all the time and aggrevation I spent for my items. I rate Five Star Fido a big fat "ZERO" on all counts.