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A horrible horrible experience with the company.
I needed a contract for 1 month in a hurry as I was going to be away. I called B online spoke to customer service for a good 1 hour back in January that I needed only 1 month contract, they told me fine they could do it and cancel it. First bit was 11 pounds contract as I told them I didn't want to pay a higher amount that was agreed. I only just realised in august that the company Infact has being charging me 16 pounds from Feb through to August. The line was not cancelled and only realised when my bank cancelled the direct debit I was now being. Charged fees. I will continue leaving review as this is not a good experience at all
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