in l.

Refunds are being Issued and Deliverys being Made. - The following is a extract taken from av forums:

User Name - Abley

** Hi, just so everyone knows I have just had a call from a lovely guy at sorroco and am in the process of receiving a full refund back into my account. You are not being ripped off and please have faith as he assured me that he is contacting everyone as soon as possible. I know it leaves some people in a situation before christmas but up until now I thought I had lost my money. Everything has turned out ok in the end so please have some patience and be breathe a sigh of relief that it wasn't a scam. **

User Name - yvette hudson

** Hi every one.
After all this confusion and pent up anger towards sorroco direct i must now eat some humble pie because today i received a call from them with an explanation as to what has been happening and then after an hour my money was refunded into my bank account.
I am now slightly more happier than i was a few days ago however it doesn't alter the fact that they never informed anyone as to what was going on from there end.
They must look at it from what all of us customers have been through in order to make sure our children are not let down.
Just a phone call would have made all the difference to me.
According to sorrocco they are in the process of issueing refunds to all those affected.
Anyway I hope everone receives there refunds and merry christmas to you all. **

User Name - destroy

**Ohrite peeople well in my earlier posts i sed i was waiting for my order well i'll be honest now ave had my delivery, it wasn't all there but ave had it...

Got delivered the XBOX 360 Elite version although i orderded a XBOX 360 normal one!

Got this on 23/12/2008 and then on 24/12/2008 i had a email to refund the rest of my order �798 i was shocked when reading the email i replied back and said yes give me the refund, so i got another email to tell me the refund had gone through to my account, i checked online and...

I GOT MA REFUND �798!

Am just really shocked i got me refund after reading all these negative posts i thought ave been done but nope got the refund and also i got a XBOX 360 "ELITE" when i orderded and paid for the basic one!

People keep praying and i tell u wat ur gonna prayers gonna get answered soooon oh thank god!

I really thought i had been scammed but looks like i haven't

Merry Xmas peooople!**

User Name - nicki 37

** Have now received a full refund back into my bank account Hope you all get your money back

GOOD LUCK**

As you may be able to read the posts above these are some of the positive feedback i mean you still get your negative ones how you resolve your query is entirely up to yourselves. I guess i must be one of the luck ones!