I ordered a cutting machine early April, hoping to make and help people with face shields of clear vinyl for deaf and speech therapy for children, I got the normal run around. So I cancelled the order thinking I would get a refund ($258.99) and be able to purchase it local at JoAnn's Fabric store. Well It has been a year soon and they promised it would be paid by April 29,2021. They have changed there site and removed my purchase an all emails I wrote them. Changed phone number no communicating at all to new emails I sent them. CONTACTED ASHLEY MOODY OUR FLORIDA ATTORNEY GENERAL, SENT ME MANY PLACES TO GET HELP BUT THOUGHT THEY MAY PAY AS SAID, IF NOT CONTINUE ON WITH THE OTHER CONSUMERS AFFAIRS. THEY EVEN TOOK THE REVIEWS OFF THERE PAGE AND NO WAY TO WRITE A REVIEW. I know where they are and I'm going to be passing thru Laker Worth in a week or so they are at Pac N send *******.