RentProductsOnline

This company is a sham. I ordered a sewing machine more than a year ago. Never received the sewing machine and after one year of sending emails asking for a status update I would receive an auto message saying the same thing. No additional information available. I then requested a refund and haven't received that either. The steals your money. Crazy. Do not pay with an electronic check. Your bank cannot support you.

I have a contract for a new buy (not renting) item and despite several emails and their web page contact there is no reply and no company. My receipt is from Invoice #******* from 02/08/2021 states Postage Method: Delivery Between 14 and 30 Days so it's well over 2 weeks past due.

This company has for customer service. I ordered something in August and kept calling to check on my order status because they kept telling me it would be mailed out. I never got mailed out the customer service was really rude. The guy asked me if I knew how to count and that the product will be here in 10 days. I asked him not to talk to me like that and asked his name. He hung up on me and blocked my phone number. And I still have no product or refund.

My order was cancelled, because the company claimed my payment failed. Failed? How could it fails almost 10 weeks after it was taken from my bank? And why should Improve it was taken! The company has detailed records!

I bought a new Greenworks 16" electric chainsaw at RPO on April 12,2021. I went with them because they were about $20.00 or so dollars cheaper than other retailers. They said delivery would be 4 to 6 weeks. That is the last that I heard from them. I don't even know if this review site relates to the entity from which I purchased the chainsaw. I can't find their site again. I think trying to save a few bucks is going to double the price of the chainsaw when I purchase it from a legitimate company.

Victor Lewis Cripple Creek, CO

I was very skeptical when making my coffee machine purchase at Rent A Product. First of all it was $150 cheap than anywhere else on the internet and second because the company reviews are awful I sent for it anyway since I can always get the money back from my bank if I never receive the product.
What do you know? I received my Breville coffee maker in the mail today. It was 1.5 months after making the purchase. I called the number on the site twice and a nice gentleman both times told me it will be mailed up to 5-7 days after 01/15. I received a tracking info on 01/24 and machine arrived 01/25. Its is brand new and I am very pleased.

Tried to order product. The webpage listed paypal option. After getting my name,
Address and phone number it would only allow the purchase with direct access to my bank account. AVOID!

I paid $122,99 for a Tankless Hot Water Heater that was listed as a new heater. I have yet to receive the item or a refund. I emailed their useless "customer support" three times. This item should have been shipped the next day and been here by now. I live in Ohio. Fraud across state lines is a federal felony. I have reported them to the Florida Attorney General Consumer Fraud Division, IC3.gov (the FBI online fraud unit), and the Palm Beach County Sheriff for prosecution. If you have been scammed by these guys, you need to take the time to file as well. The BBB is worthless. You need to file criminal complaints against them.

I guess these guys like the idea of being $#*! raped in prison.

I'm so happy I read the reviews from other customers before making my own purchase I like how they call out people for saying they're lying about them... sounds like a scam company to me

I only rate them as one star because there's nothing lower. You'd be better off just burning the money rather than sending it to them. They won'f send the product (they'll tell you they are having a hard time getting it from the manufacturer) but you can have a refund. You'll never get the refund. Oh we sent the refund, but we can cancel the check and send another, yeah right.

I was told they would not do business with me anymore because of my review. No refund as of 4/10/2020.

This is a terrible company... they will steal your money. I have been waiting for a refund for months and counting, I don't think I will get it!... contacted them a number of times! They took a long time to send the item, we never got it... their excuse was they are waiting for the item... four months later I asked for a refund!... 3 months later no refund! They told me that they can do anything because how long it has been! SCAM! Stay away!

On April 23, I ordered an Acer Aspire 5 Slim Laptop from this rip off company and was billed $356.99 from my checking account. Estimated delivery was quoted for May 7-May 23. It is now June 2, and I have no laptop or communication from them. $356.99 is a lot of money to steal and is considered a felony in Florida. I will be following up with state and federal authorities (thief over internet and interstate) as well as my general counsel to investigate what is going on with this scam operation. DO NOT DO BUSINESS WITH THIS OPERATION.

I'm so glad I checked online for reviews before almost making a horrible mistake handing over my money to these con artists. What goes around comes around! The owner must be a miserable individual to operate this way! I almost feel bad for them.

I was going to purchase a serger, but decided to check reviews first. Everything pointed to ridiculousness, so it seemed to be the best thing to do. Most reviews told of different adventures people had with the company. But one really caught my attention. A customer complaining about the Paypal option that was promised not working. Then, I see the company lying and saying that they don't have PayPal listed anywhere on their site. Lies, lies, lies! I had just seen it before I checked reviews and went back to make sure. They are straight liars and I have proof. The worst part is they didn't even take it down after they lied... smh
So, NO, I'm not purchasing anything from them!

Ordered Nintendo Switch 2/21/20 - Covid hit and they couldn't deliver. Offered refund with caveat that it would arrive by 7/5/21. Guess what - NO REFUND. AVOID THIS COMPANY

I'm so thankful to all the reviews posted here. I had ordered a 300 dollar product and the next day I decided to check reviews and immediately called my bank to put a stop on the check! I also transferred all my money just Incase! And I sent them an email to please cancel my order! Again thank you all for helping me. Y posting your reviews! So far it's been two weeks and my check hasn't been cashed!

That the price seemed "too good to be true" should have been a very big red flag!
I ordered the product, the funds were taken from my checking account; what followed were promises of delayed product delivery and after I cancelled the order promises of a delayed refund. I never received the product, never received the refund. After I filed a complaint with the BBB I received the this message: "We are no longer able to assist you." TOTAL SCAM! Stay away!

Scam alert! Do NOT buy anything from this company. I ordered and paid for their advertised Keter Manor Shed (4 x 6 resin outdoor shed) on May 27,2020. I was sent conformation on my order and payment received for $279.99. I NEVER received the shed. It was always on back order. After months of waiting I finally requested a refund. Rentproductsonline told me that they would send the refund through PayPal. I did not have a PayPal account but soon realized It was the only way I was going to reimbursed so I opened an account. My PayPal account requested the $279.99. Rentproductsonline never used that account to reimburse me. In fact, they never responded to any correspondence in connection to Paypal. I reported them to the Better Business Bureau. Unfortunately that was also unsuccessful in getting my money returned. I went on line today & they are still listing that shed for $279.99.
Unbelievable! Criminal in my book!

I would give a negative rating if I could. I purchased a printer from them in December 2019. They charged my CC for the purchase immediately. I was then notified that this product had not been received from their supplier and would take 4 weeks to get. I waited. 4 weeks goes by and the same answer, 4 weeks... long story short, it is now the middle of March 2020 and still no printer and no idea when they will be getting them in. This product is STILL on their website for purchase! They DO NOT have this product, but they still have my money!. Do not purchase from this company. I will be filing a complaint with the BBB and the Florida State Attorney General's office!

I cancelled my order on 5-7-20 and told them to refund my money. They maybe a great site but with all the negative review I didn't want to take a chance.

I ordered a cutting machine early April, hoping to make and help people with face shields of clear vinyl for deaf and speech therapy for children, I got the normal run around. So I cancelled the order thinking I would get a refund ($258.99) and be able to purchase it local at JoAnn's Fabric store. Well It has been a year soon and they promised it would be paid by April 29,2021. They have changed there site and removed my purchase an all emails I wrote them. Changed phone number no communicating at all to new emails I sent them. CONTACTED ASHLEY MOODY OUR FLORIDA ATTORNEY GENERAL, SENT ME MANY PLACES TO GET HELP BUT THOUGHT THEY MAY PAY AS SAID, IF NOT CONTINUE ON WITH THE OTHER CONSUMERS AFFAIRS. THEY EVEN TOOK THE REVIEWS OFF THERE PAGE AND NO WAY TO WRITE A REVIEW. I know where they are and I'm going to be passing thru Laker Worth in a week or so they are at Pac N send *******.

I'm glad I didn't give any payment info. I was ordering a Window A/C Unit but something about this site just didn't seem right. I contacted the Seller before my order even began to process and told them to cancel. I also sent an email to the website and asked for my name, address and email to be deleted. I was shopping at Amazon when "Bing" had a Pop-up from this site appear. I was surprised at how much lower the A/C's price was and fell for it. Thank God, I thought it over and canceled before the actual purchase was supposedly completed