Iris M.

After purchasing many Pampered Chef products, I have determined that the quality of the products is not good and the items are overpriced. All of the spatulas I purchased ended up with cracks in the rubber parts. With the food chopper, the clear plastic attachment is not durable enough to withstand long-term use. The plastic eventually breaks where it is secured onto the main chopping part. This has happened with two of them. With the original cake icing piece I purchased, the clear part did not screw on enough for it to stay secure. The plastic part eventually broke. When I notified the company, they said they had redesigned the piece to be more sturdy but would not replace mine since it was past my warranty period even though they admitted the original design was flawed! With the stone baking dish I purchased, it cracked and they replaced it only to have the second one crack. After the second time, they said they would not replace it again! They did not back their product the way I was led to believe they would. I have only included images for items I still have. Other items have been disposed of.